MY ROLE

I was responsible for the design, production, and maintenance of internal digital tools. I ensure there is a clear and easy user-experience throughout all of the platforms. I created wireframes, user flows, site maps, and an overall flawless user experience as needed to effectively communicate interaction and design ideas.

Mobile App

Mobile Food Ordering App

El Buen Gusto is a really busy restaurant, and the app gives customers a really easy way to order, pay, and pick up their food so they can beat the line and beat that lunch rush. For online food ordering to be a success it is important that restaurants create a strong mobile presence. This presence has the scope and power to reach out to a larger audience that would increase awareness about your restaurants among the larger audience base.

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Mobile App

Patient Engagement Platform for Physicians & Administrators

ON-Q TRAC helps engage patients, enhance connectivity and improve collaboration between patients and physicians. Patients are enrolled in the platform before surgery and are invited to provide information at various time intervals – from pre-operative through 90-days post-surgery.

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Mobile App

The United app puts valuable travle information in the palm of your hand

United Airline is proud to offer the all-new United app, with an Android-friendly design that is optimized for smartphone and compatible with tablets. Offering feature from flight booking to flight status and more.

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Mobile App

BMW

Goal: The service reduces effort for users, and also shortens the conversion path for the business. UX design and web design merge to fulfil user needs and business needs.

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UX Process


PLAN – Design solves a problem. We need to understand the problem

We need to act like a detective in the early stage of a project and find out as much as we can about people, problem, and the project.

  • Meet, talk, observe, and understand users in their environment (User Personas)
  • Analyze requirements to understand and clarify them (User Stores)
  • Define user personas (Use Cases and User Flows)

RESEARCH – Getting Ready to Design; design user experience

I use the material gathered in the first step of the process to find a design worth refining. This stage is not about documenting; it’s about artistic creative explosion. I use Adaptive Path’s multi-page templates to quickly create very generic sketches.

  • Study of competitors’ approaches
  • Research on similar features
  • Design lastest UI/UX trends

DESIGN – Creating Wireframes and Interaction Prototypes

Wireframes is to let everyone gives their idea, exploring options and once everyone agrees on one, I start further design without any changes or confusion.

  • Brainstorming sessions with stakeholders to get their feedback from technical perspective
  • Design UI images
  • Detailed design specs like colors, theme, styles, guidelines

IMPLEMENT – Delivery to developers

Developed UI with complete functionality and experience following the designed theme and style.

I discuss with the developer, on the wireframe. See the technical issues that may appear, and solve together as a team.

EVALUATE – Team validates the product in terms of user flow, experience and identify areas where improvements are needed

Review Designs with Customers

  • User feedback
  • UI audit reports
  • Areas marked where improvement is required
iteration

REPEAT

Review Designs with Customers

REVIEW

Review Designs with Customers

Release

YAY!